Younion

This article will explain best practices using Econic in your store:

1. In Store Signage and App Promotion

Download QR code signage from your dashboard
You can do that here: https://dashboard.jointheyounion.com
Log in with your account details
Print the Econic-standard signage that already includes your business name, logo and customer invitation QR code
Place them around in your store, in your website, social media channels or however you do business

This is a loyalty program for your best customers. They will earn better loyalty discounts the more they buy from you.
Your customers will have a better, more convenient experience using the app to buy your goods and services.
This is about buying and selling local and keeping money in the community, where it matters.

When possible, package your goods to allow simple app-based sales. Not every product type is easy for store owners or operators to sell digitally and fulfill quickly.
- Perishable or goods sold by weight can be packaged and priced in a standard manner for app sales. For instance, you can prepare 1 lb. containers of your most popular food items, or pre-package Pints of Ice Cream that can be sold and easily picked up or delivered.
- Perishable or goods sold by weight that do not lend themselves to a predefined container could be sold in intervals of small, medium, large, x-large units to make it faster and easier for you to service your customers and provide them the deals they are looking for
Once a customer’s mobile order is fulfilled, clear the notification to acknowledge the fulfillment
You may want to print out the proof of purchase or order

Place Econic Pickup signage at the register or other locations where regular customer engagement occurs
If possible, provide a unique traffic pattern for Econic customers to simplify pickups and reduce friction in the store
Orders should be pre-packed and made ready for pickup
Bags or other packaging for Econic orders should be sealed and easily identifiable
If you print out the proof of purchase, you may want to attach it to the package

Orders are packed and made ready for Delivery in a specific place in the store
Bags (if used) should be sealed and ready for delivery in a manner to prevent damage or spoilage

In the app, make the Services descriptions clear and concise, including variations in duration
Ordering services through the app is prepaid; therefore, it is important to fulfill the services as described
Set business hours to provide hours of operation for scheduling
Examine your customers proof of purchase for purchased service date, time, duration and service address

It is important to stay on top of your mobile orders. You can do that in your online dashboard. It has been designed to be accessible on a tablet that you may be on your counter, from your laptop or your mobile phone. The notifications are critical to tracking and fulfilling your mobile orders and providing the best customer experience.